Privacy Policy

Kevin’s Tree Service (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kevinstreeservices.com (the “Site”), use our services, and interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We collect several types of information from and about users of our Site and services, including:

  • Personal Identification Information: When you voluntarily provide it, we collect personal details such as your name, email address, phone number, billing and shipping address, and payment information when you:

    • Make a purchase
    • Book an appointment
    • Sign up for our newsletter
    • Contact us via forms or email

  • Non-Personal Information: We may collect information automatically, such as IP addresses, browser type, operating system, referring URLs, access times, and usage data through cookies or similar technologies.

  • Cookies and Tracking Technologies: Our Site may use cookies, web beacons, or similar technologies to enhance your experience. You can control cookie settings through your browser, but this may affect certain functionalities of the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: We use your personal data to process transactions, book appointments, send confirmations, and provide customer support.
  • For Communication: To send you important information such as appointment reminders, service updates, payment requests, or feedback requests through email, text messaging, or phone.
  • To Improve Our Website and Services: We analyze usage trends and user feedback to enhance the user experience, troubleshoot, and make the Site more user-friendly.
  • Marketing and Promotions: With your consent, we may send promotional emails or texts about new products, services, or offers. You can opt out at any time.

3. How We Share Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who help us operate the Site or perform essential business functions (e.g., payment processors, hosting providers).
  • For Legal Compliance: If required by law, we may disclose your information in response to a court order, subpoena, or government request.
  • With Your Consent: In all other cases, we will ask for your consent before sharing your personal information.

4. Data Security

We are committed to protecting your information. We use industry-standard security measures to safeguard your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request a copy of the personal data we hold about you.
  • Correction: The right to correct inaccurate or incomplete data.
  • Deletion: The right to request that we delete your data in certain circumstances.
  • Opt-Out: The right to unsubscribe from marketing communications or text messages by following the instructions provided in each message or emailing us directly.

To exercise any of these rights, please contact us at info@kevinstreeservices.com.

6. Third-Party Links

Our Site may contain links to third-party websites that are not controlled or operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child has provided us with personal information, we will delete such information as quickly as possible. If you believe that we might have information from a child, please contact us.

8. Opt-In Consent for Text Messaging

By providing your phone number, you expressly consent to receive text messages (SMS) from Kevin’s Tree Service for the following purposes:

  • Appointment Confirmation and Reminders: You may receive notifications related to your scheduled appointments, including confirmations, rescheduling, or reminders.
  • Invoice Payment Requests: You may receive messages regarding outstanding invoices, payment requests, and confirmations of payments.
  • Service Reviews: After receiving our services, you may receive requests to provide feedback or review your experience.

These text messages may be sent using automated technology or other methods, but only in relation to the above purposes.

Message Frequency: The frequency of messages will vary based on your interactions with Kevin’s Tree Service, such as booking appointments or receiving services.

Message & Data Rates: Standard message and data rates may apply based on your mobile carrier.

Opting Out: You may opt out of receiving text messages at any time by replying “STOP” to any message. After opting out, you will no longer receive text messages from Kevin’s Tree Service unless you opt-in again.

For additional help, reply “HELP” to any text message, or contact our office at 407-971-7714 or info@kevinstreeservices.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Kevin’s Tree Service
3020 Kananwood Court, Suite 1024
Oviedo, FL 32765
info@kevinstreeservices.com
407-971-7714